About Vigalant

Vigalant was founded to address a critical need within the Algarve's thriving short-term rental market: the lack of independent, unbiased assessments of the guest experience, and unbiased feedback on the maintenance and condition of your property, ensuring your investment is well kept. We understand the unique challenges faced by international AL property owners who may not always be on-site to oversee their investments.

Our mission is to bridge this gap by providing a discreet, professional secret shopper service that offers genuine insights into how your property performs from a guest's perspective.

Our team comprises experienced hospitality professionals dedicated to maintaining the integrity and reputation of AL properties. We believe that consistent quality and exceptional guest experiences are paramount to success in this competitive market. By focusing exclusively on anonymous evaluations and detailed reporting, Vigalant offers a unique value proposition — helping you identify areas for improvement and ensuring your property not only meets but exceeds advertised standards.